See How Text Steps Transforms Tracking In Three Simple Steps
No apps, no training, no complex setup. If your employees can send a text message, they can use Text Steps to give you complete visibility into your process flow.
Why Traditional Tracking Systems Fail
Most tracking solutions were designed for large enterprises with dedicated IT departments and unlimited budgets. They require expensive hardware, complex software installations, extensive training, and ongoing technical support.
But what if you're a growing business with field employees using basic mobile devices? What if you need tracking that works in areas with limited internet connectivity? What if you need something that works today, not after months of implementation?
Traditional tracking systems leave you with three bad choices: pay enormous costs for enterprise solutions, struggle with inadequate consumer apps, or continue operating blind with manual processes that inevitably fail.
Professional Tracking Using Technology Everyone Already Knows
Text Steps leverages the one technology that works everywhere, on every device, with zero learning curve: text messaging. We've built a professional tracking platform that receives updates via SMS and provides comprehensive reporting through an intuitive admin interface.
Detailed Process Flow
For Your Employees
Arrival Notification
When a consignment arrives at any station, your employee simply texts the consignment ID to your dedicated Text Steps number. The system immediately logs the arrival time and location.
Example: Employee texts
"ABC123"
to your tracking telephone number
Station Identification
Your employee texts their station name or code, letting you know exactly where the consignment is in your process.
Example: Employee texts one of:
"SB3:ABC123"
"Service Bay 3:ABC123"
or if their number is associated with just one station:
"ABC123"
Completion Confirmation
When processing is complete, your employee texts "Complete" or "Done" to move the consignment to the next stage.
Example: Employee texts
"Complete:ABC123"
For Your Admin Team
Real-Time Dashboard
Every text message instantly updates your admin dashboard. You see exactly where each consignment is, how long it's been at each station, and which items might need attention.
Automated Reporting
Text Steps automatically calculates average processing times for each station, identifies delays, and highlights bottlenecks in your process flow.
Custom Notifications
Set up alerts for consignments that exceed expected processing times or require special handling.
Advanced Features
Dedicated Customer Numbers
Each Text Steps customer receives dedicated phone numbers for tracking. This ensures your tracking data remains private and gives your operation a professional appearance.
Configurable Process Steps
Define your specific process stages and customize the system to match your workflow. Whether you have 3 steps or 30, Text Steps adapts to your needs.
Data Export and Integration
Export your tracking data for analysis or integrate with existing systems through our API.
Multi-Location Support
Track consignments across multiple facilities, warehouses, or service locations with unified reporting.
Why Text Messages Work Better
Universal Compatibility
Every mobile device can send text messages, from the latest smartphones to basic feature phones.
No Internet Required
Text messages work even when data connectivity is poor or unavailable.
Instant Delivery
SMS messages are delivered immediately and don't require app updates or maintenance.
Zero Learning Curve
Your employees already know how to text. No training, no new interfaces to learn.
Start Tracking In Minutes, Not Months
Setting up Text Steps is remarkably simple
Sign Up
Create your account and receive your dedicated tracking numbers
Configure
Define your process steps and station names
Share
Give your employees the tracking number and simple instructions
Track
Start receiving real-time updates immediately